Services

Expert support, when you need it.

From onboarding workshops to embedded consulting, our team helps you turn lived experience into evidence faster.

Designed for you. Delivered by people who know your work.

Folktale is designed so you can get started independently from day one. But embedding a new platform into the way your organisation works takes more than access. It takes the right configuration, your people trained the right way, and a rollout that actually sticks.

Our professional services are for you and your team, whether you need support getting started, help embedding new ways of working, or the confidence to use Folktale well across your programmes. Whether you're figuring out how Folktale fits into your programme design, launching with a new group of contributors, or scaling usage across multiple teams and geographies, we can be alongside you for as much or as little of that as you need.

Every engagement is scoped around you: the size of your team, the complexity of your programs, and what success looks like for you at the end. Services range from a single hour of expert guidance through to multi-day workshops, structured rollout support, and ongoing advisory retainers. We bring both platform expertise and a deep understanding of the kind of work you do, so the advice you get is grounded in your context, not a generic onboarding checklist.

Training & workshops

Build the skills your team needs to collect, analyse, and act on their data. Delivered online or in person.

  • Platform onboarding and hands-on training
  • Campaign design and storytelling methodology
  • Evidence collection and analysis practice

Design and advisory

Work through the strategic questions so Folktale fits your goals and sticks across your organisation.

  • Configuration aligned to your programme goals
  • Campaign structures that surface the right insights
  • Internal practices that scale across teams

Speak to the Folktale team about professional services.